Positive outcomes

Our Mission:

To provide quality supported accommodation and home care services in an environment that encourages respect, personal growth, care and a sense of community for all residents and their families.

 

Level III supported accommodation:

We are accredited and regulated as a Level III facility by the Department of Communities under The Residential Services (Accreditation) Act 2002

The purpose is to:

•    Protect the health, safety and basic freedoms of residents
•    Encourage providers to continually improve their services
•    Support fair trading in the industry

Level III is the highest possible accreditation available in the industry, enabling Clayfield House to provide additional support services to our residents including:

•    Medication management
•    Financial and clerical support
•    Access to health care services
•    Access to external support services

http://www.communities.qld.gov.au

 

Collaboration brings the best results

We work closely with a number of government and non-government agencies to ensure the very best service, support and care is provided for our residents. We work closely with groups including:

  • Disability Services QLD
  • Mental Health
    • Royal Brisbane Hospital – Mental Health
    • Prince Charles Hospital
  • Blue Care
  • Footprints
  • Anglicare
  • Lifeline
  • Rotary – Fortitude Valley
  • Public Trust / Adult Guardian

 

Active member of the provider’s association:

We constantly strive to improve standards, procedures and processes to ensure that Clayfield House offers the very best in  assistance to our residents by working alongside operators of other Supported Accommodation facilities.

The Supported Accommodation Provider’s Association (SAPA) has extensive experience in the sector accounting for  the needs, aspirations and rights of the residents its serves, in addition to how government policy, legislation and programs impact on the sector, its residents and their families.

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